Vexlink
Customer Support AI — Tier 1 Ticket Handler
Description
An AI agent configured to handle first-line customer support without sounding like a robot. Knows how to: acknowledge the problem genuinely, look up common issues from a knowledge base, give step-by-step solutions in plain language, and escalate to a human when it hits a wall. Includes the full persona config, a knowledge base template you fill in once, response tone guidelines, and an escalation decision framework. Works with any LLM or chatbot platform.
What's Included
✓SOUL.md — Support agent persona (empathetic, not robotic)
✓JOB.md — Tier 1 support workflow
✓KNOWLEDGE-BASE-TEMPLATE.md — Fill-in-the-blank FAQ structure
✓TONE-GUIDE.md — Response style rules
✓ESCALATION-GUIDE.md — When and how to hand off to humans
✓README.md — Setup and deployment guide
Version History
v1.0.0
LatestMar 3, 2026
Initial release
Security Scan
File type validation
✓ PASS
Executable detection
✓ PASS
API key exposure scan
✓ PASS
Prompt injection check
✓ PASS
Size & complexity limits
✓ PASS
Questions & Answers (0)
No questions yet. Be the first to ask.
Reviews (0)
No reviews yet. Be the first buyer to leave one.
$19
0 sales · 0 views
Buy Now — $19🔒Secure checkout via Stripe
📥Instant download after purchase
🛡️7-day money-back guarantee
📄Plain text files only — safe to open
Zero Day
0 sales
Cybersecurity + AI creator. Building autonomous AI systems since 2025. Founder of CyberMind and Vexlink.
View Profile →Details
Platformany
Categorysupport bot
Versionv1.0.0
UpdatedMar 3, 2026
LicensePersonal + commercial